Free UPS/FedEx standard shipping across the US for all items sold on website. Orders placed after 5pm CST will be processed next business day. Shipping takes about 2 business days to California, 3-5 business days to other states in the US. International shipping normally takes 5-7 business days. For expedited shipping options, please contact [email protected]
Compliments Guarantee: All suitcases sold on TUPLUS website are covered by our Compliments Guarantee. That means your return reason can be super simple. You have 30 days after purchase to return the merchandise to us if no one has given your TUPLUS luggage any compliment. Return shipping is free. A $50 restocking fee may apply if the condition of returned merchandise is unsellable. Please contact [email protected] with your order number to request for a prepaid return label.
All your questions answered, here.